How long does it take to process an order?

All orders are processed within 24 to 48 hours (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. There may be potential delays due to a high volume of orders or postal service problems that are outside of our control.

Domestic Shipping 

1. Dates for delivery are estimates only and are not guaranteed. Time is not of the essence in relation to such dates. They are also subject to any matter beyond our reasonable control.
2. If a delivery requires a signature to confirm receipt, it is your responsibility to ensure that there is someone at the delivery address to sign for the products when delivered. It is also your responsibility to collect the products from any postal collection depot and/or arrange an alternative delivery date if you are not available to sign for the products.

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

For simple flat rate shipping: We offer flat rate shipping within the United States only. 

 How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 5-7 days of receiving your shipping confirmation email, please contact us at southernmomdesigns@gmail.com with your name and order number.